Business Process & BI Expert

The Process Engineer role entails analyzing and documenting current business processes to pinpoint inefficiencies, bottlenecks, and improvement areas. They will closely collaborate with stakeholders across departments to redesign processes, aiming to elevate efficiency, effectiveness, and overall business performance.

Key Responsibilities:

• Analyze current support processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Document existing processes, including process flows, procedures, and key performance indicators (KPIs).
• Work closely with stakeholders from various markets to gather requirements and understand business needs.
• Lead process improvement initiatives by proposing and implementing innovative solutions.
• Collaborate with cross-functional teams to redesign processes for greater efficiency and effectiveness.
• Develop and maintain process documentation, ensuring accuracy and consistency.
• Conduct regular reviews and assessments to monitor process performance and identify further opportunities for improvement.
• Provide training and support to staff members on updated processes and procedures.
• Stay current with industry best practices and emerging trends in process engineering and business process management.
• Contribute to the development and implementation of process improvement methodologies and frameworks.

Education and Experience Required:

• First Level University degree (industrial engineering Or Business administration)
• 7+ years in project management roles or in like roles/businesses.

Knowledge and Skills:

• Power BI knowledge is a plus.
• Demonstrates an in-depth understanding of key Services' operational policies, processes, and methodologies applicable to project management.
• Speaks with authority to most layers of depth related to project management methods.
• Makes use of and contributes to the Services PM Profession community.
• PMP Certified is a plus.

What we offer:

• Opportunity to work in an international organization with colleagues coming from all over the world.
• Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.
• An attractive benefits package:
  • Health & Life insurance
  • Lunch at reduced prices at our canteen/ ticket restaurant vouchers
  • HP product discount
• Work life balance / flexible working hours.
• Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.
• We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
• Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
• Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
• We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
• Printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.
• Dedicated lactation room
• Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc.