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Configuration Manager

A1

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Description

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

  • Opportunities to learn and build your career;
  • Meaningful work in a stable and fast-paced company;
  • Diversity of people, projects, and platforms;
  • A supportive, fun, and inspiring place to work.

Would you like to join us?

Tsvetelin Stanilov is looking for a new team member.

As a Configuration Manager (CMDB) you will serve as a foundational component of IT service management, providing a comprehensive repository of configuration information that supports effective decision-making, risk management, and operational excellence within an organization's IT environment.

Your daily routine would include:

  • Integration of external systems with ServiceNow platform;
  • Develop and maintain detailed technical and process documentation;
  • Establishing and maintaining the CMDB; managing data with import sets, updates sets and transform maps;
  • Integration of external systems with ServiceNow platform;
  • Data Management and Quality Assurance;
  • Process analysis and automation;
  • Perform System Integration Testing;
  • User acceptance testing, transition and knowledge transfer to customers.

We’ll know you can make it if you have:

  • Experienced in design and implementation of ServiceNow ITOM – Discovery, CMDB;
  • Experienced in implementation, and customization of ITSM processes;
  • Excellent communication and client-relationship skills;
  • Basics in network technology (Router, Switches, Access Points,);
  • Basics in IP V4 and IP V6;
  • Experience in Health Check, Root Cause Analysis and error prevention;
  • Good experience in Java and JavaScript;
  • Good Windows and LINUX Knowhow;
  • Good Experience in MSSQL;
  • Fluent in English.

ServiceNow skills required:

  • SERVICENOW ITOM (Discovery, CMDB (CSDM));
  • Administration and Configuration;
  • ITSM;
  • CSM, Service Portal.

Our gratitude for the job done will be eternal, but we’ll also offer you:

  • Innovative technologies and platforms to “play” with;
  • Modern working environment for your comfort;
  • Friendly, ambitious, and motivated teammates to support each other;
  • Thousands of online and in-person learning opportunities to grow;
  • Challenging assignments and career development opportunities in multinational environment;
  • Attractive remuneration package;
  • Flexible working schedule and opportunity for home office;
  • Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.
Vacancy type
  • Full time
Industry
  • IT
Job start date
  • 10/10/2024
Location
  • Sofia, Bulgaria

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