Director, Account Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Account Management - Head of Sales

Head of Sales for Romania

Responsibilities
• Delivers against sales and net revenue targets at country level
• Designs strategies, messaging, and proposals for customers together with Account Managers on all segments
• Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis, together with the Account Managers
• Manages key customer relationships at the "VP" and C-level
• Manages execution of sales plans including business development, marketing and product management with Account Team
• Partners with key customers at cluster level to execute and report progress against annual business plans
• Negotiates and executes on the customer agreement process
• Identifies and recommends products to enhance the customers’ profitability
• Formally supervises and coaches an intermediate Account team for all segments is Romania
• Optimizes and deploys resources to increase collaboration between multi-functional teams to successfully execute the segments strategy and plans
• Helps identify and coach top talent within own teams

All About You
• Demonstrated success in customer/sales roles, with specific and demonstrable experience in sales/negotiations/contract management
• Experience and proven track record in account management, managed accounts across multiple regions and/or internationally
• Led cross-functional projects
• Comprehensive experience executing and managing sales strategies
• Excellent financial acumen, revenue management and experience working with P&L
• Strong influencing, negotiation and conflict resolution experience
• Strong track record in commercial and consumer card business with experience with the savings banks organization (ideal)
• Outstanding communication skills from a written, verbal and presentation perspective
• Solid experience of consultative sales and relationship management experience within the financial services or payments industry sectors
• Strong analytical and diagnostic capabilities
• Independent operator, team player, highly proactive, agile

Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.