• Home
  • Jobs
  • Companies & Ventures
  • Economic Snapshots
  • GreenSee
  • Travel & Leisure
Add listing
Sign in or Register
Add listing

Dispute Management Process Lead

Capgemini

  • Apply on company site
  • Details
  • Company
  • prev
  • next
  • Share
  • Bookmark
  • prev
  • next
Description

Qualifications

  • High level customer service skills and very good communication skills;
  • Highschool diploma (mandatory);
  • Previous experience in Disputes / Collections;
  • English and Dutch (minimum B2);
  • Very good analytical skills, able to prepare analysis and reporting;
  • Able to improve the process.

Job Responsibilities

  • Analyses the ledger of deductions and disputes;
  • Researches and resolves complex deductions and disputes;
  • Performs research and collects the findings to help resolving the case using based on experience and client business knowledge;
  • Can take leadership to ensure the delivery of a customer focused service to client with highly proficient knowledge of one or more processes and continually strives to improve the process ;
  • Researches client specific disputes and deductions for validity;
  • Raises credits for valid queries;
  • Reviews and approves credits raised by team members;
  • If deduction is invalid, provides proof to support collection efforts;
  • Reviews account reconciliations;
  • Working schedule: Monday to Friday within business hours.
Vacancy type
  • Full time
Industry
  • Finance
Job start date
  • 06/10/2024
Location
  • Iași, Romania

    Get Directions

You May Also Be Interested In

Product Manager Save & Invest

  • WOW Business Consulting
  • business
  • Quick view
  • Bookmark
  • Add to comparison
  • Brussels, Belgium

Customer Support Representative

  • Eaton
  • Customer Support
  • Quick view
  • Bookmark
  • Add to comparison
  • Belgrade, Serbia

Quotation Engineer

  • Eaton
  • Engineering
  • Quick view
  • Bookmark
  • Add to comparison
  • Serbia

Facebook Instagram Linkedin Tiktok Link

Sitemap

Menu
  • Home
  • Jobs
  • Companies & Ventures
  • Economic Snapshots
  • GreenSee
  • Travel & Leisure

About Us

Menu
  • About
  • Contact Us
  • Editorial Policy
  • Environmental Responsibility
  • Cookie Policy (EU)

Join our community

Get weekly news about career opportunities in South East Europe. Sign up now and don't miss out!

© All Rights Reserved. Developed by: Tivius

Cart

  • Facebook
  • X
  • WhatsApp
  • LinkedIn
  • Reddit
  • Copy link
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}