Managing Process Consultant

We are looking for a Project Management Consultant with a minimum of 2 years of experience working with external clients.

Qualifications

• 2 Years of experience in coordinating and managing the engagement;
• Experience in working with customers in North America or Europe region;
• Experience in building and managing project plans;
• Excellent spoken and written English skills;
• Experience in interacting with Customer SMEs;
• Minimum of 3 years in business analysis experience in Contact center projects.

Job Responsibilities

• Getting familiar with the client's business environment in order to lead projects effectively;
• Coordinating with relevant stakeholders;
• Allocating tasks to the project management team and providing regular guidance to team members;
• Ensuring the scope and schedule of projects are achievable within the given time and budget;
• Undertaking periodic reviews to make sure that projects are on track;
• Defining the structure of a project, its goals, and resource requirements;
• Applying theoretical, managerial, and technical skills to fulfill identified objectives and deliverables;
• Implementing a solid project management strategy for task interdependency;
• Consulting issues associated with a project with the project management team, clients, and other interested parties.